Overview
Our refund and returns policy lasts 7 days. If 7 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Exchanges
Product must be not used and in the original packaging. If you need to exchange it for the same item in a different colour, WhatsApp us on +27 67 877 3518
Shipping returns
To return your product, WhatsApp us on +27 67 877 3518
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Need help?
WhatsApp us on +27 67 877 3518 for questions related to refunds and returns.